panalo6 Privacy Policy

1.Introduction

panalo6 ("panalo6", "we", "us", "our") is committed to protecting the privacy and personal data of every player who uses the panalo6 platform at https://panalo6.net (the "Platform"). This Privacy Policy ("Policy") describes how panalo6 collects, uses, stores, shares, and protects personal information in connection with your use of the Platform.

This Policy applies to all registered players, visitors, and any other individuals whose personal data is processed by panalo6 in connection with the Platform. It should be read together with the panalo6 Terms & Conditions, which govern your use of the Platform generally.

By registering an account on panalo6, you acknowledge that you have read and understood this Privacy Policy and that you consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, you must not use the panalo6 Platform.

2.Data Controller

For the purposes of the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, panalo6 acts as the personal information controller in respect of the personal data it collects from players and visitors to the Platform.

If you have any questions about how panalo6 processes your personal data, or if you wish to exercise any of your data subject rights, you may contact our Data Protection Officer (DPO) using the contact details provided in Section 14 of this Policy.

3.Personal Data We Collect

panalo6 collects the following categories of personal data from players and Platform visitors:

panalo6 does not intentionally collect sensitive personal information (as defined under the Data Privacy Act) beyond what is strictly necessary for identity verification and regulatory compliance purposes.

4.How We Collect Your Data

panalo6 collects personal data through the following means:

• Direct Collection: Information you provide when registering an account, completing identity verification, making a deposit or withdrawal, contacting customer support, or participating in promotions.
• Automated Collection: Technical and usage data collected automatically when you access or use the Platform, including through cookies, web beacons, and similar tracking technologies (see Section 8).
• Third-Party Sources: Identity verification data from KYC service providers; fraud and AML screening data from compliance partners; payment data from GCash, Maya, and banking partners in connection with your transactions.

5.How We Use Your Personal Data

panalo6 uses the personal data it collects for the following purposes:

• To create, manage, and maintain your panalo6 player account.
• To verify your identity and age in compliance with Philippine law and PAGCOR requirements.
• To process deposits, withdrawals, and other financial transactions on the Platform.
• To detect, investigate, and prevent fraud, money laundering, and other illegal or prohibited activities.
• To comply with applicable Philippine laws, regulations, and regulatory directives, including those issued by PAGCOR and the Anti-Money Laundering Council (AMLC).
• To provide customer support and respond to your enquiries and complaints.
• To send you account-related communications, including transaction confirmations, security alerts, and policy updates.
• To monitor your gaming activity for responsible gaming purposes and to administer any responsible gaming tools you have activated on your account.
• To improve the panalo6 Platform, personalise your gaming experience, and develop new features and services.
• To send you promotional communications about panalo6 offers and bonuses, where you have consented to receive such communications.

6.Legal Basis for Processing

panalo6 processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012:

• Contractual Necessity: Processing necessary to perform the contract between you and panalo6 (i.e., the Terms & Conditions), including account management and payment processing.
• Legal Obligation: Processing necessary to comply with applicable Philippine laws and regulations, including KYC, AML, and PAGCOR compliance requirements.
• Legitimate Interests: Processing necessary for panalo6's legitimate interests, including fraud prevention, platform security, and service improvement, where such interests are not overridden by your rights and interests.
• Consent: Processing based on your freely given, specific, informed, and unambiguous consent, including for marketing communications. You may withdraw your consent at any time by contacting our support team.

7.Data Sharing & Disclosure

panalo6 does not sell, rent, or trade your personal data to third parties. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection obligations:

• Identity Verification Providers: Third-party KYC service providers who assist panalo6 in verifying the identity and age of players as required by Philippine law.
• Payment Service Providers: GCash, Maya, and Philippine banking partners involved in processing your deposits and withdrawals. These providers process your financial data under their own privacy policies and applicable Philippine financial regulations.
• Regulatory Authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other competent Philippine government authorities, where disclosure is required by law or regulatory directive.
• Fraud & AML Screening Partners: Compliance technology providers who assist panalo6 in detecting and preventing fraud, money laundering, and other prohibited activities.
• IT & Infrastructure Providers: Cloud hosting, data storage, and cybersecurity service providers who support the operation of the panalo6 Platform, subject to strict data processing agreements.
• Professional Advisers: Legal, accounting, and auditing firms engaged by panalo6, where disclosure is necessary for the provision of professional services.

All third parties with whom panalo6 shares personal data are required to handle that data in accordance with applicable Philippine data protection law and are prohibited from using it for any purpose other than the specific purpose for which it was shared.

8.Cookies & Tracking Technologies

panalo6 uses cookies and similar tracking technologies to operate and improve the Platform. The following types of cookies may be placed on your device when you visit panalo6:

• Strictly Necessary Cookies: Essential for the Platform to function. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. These cookies cannot be disabled.
• Performance & Analytics Cookies: Used to collect anonymised information about how players use the Platform, such as which pages are visited most frequently and whether error messages are received. This data helps panalo6 improve the Platform experience.
• Functionality Cookies: Used to remember your preferences, such as your preferred language or display settings, to provide a more personalised experience.

You can control non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the panalo6 Platform. For more information on managing cookies, refer to your browser's help documentation.

9.Data Security

panalo6 implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the panalo6 Platform.
• Encryption of sensitive data at rest, including financial information and identity documents.
• Role-based access controls limiting access to personal data to authorised panalo6 personnel on a strict need-to-know basis.
• Regular security assessments, penetration testing, and vulnerability scanning of the Platform.
• Multi-factor authentication requirements for administrative access to systems containing personal data.

While panalo6 takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, panalo6 will notify the National Privacy Commission and affected players in accordance with the requirements of the Data Privacy Act of 2012.

10.Data Retention

panalo6 retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, as described in this Policy, and to comply with applicable legal and regulatory obligations. The following general retention periods apply:

• Account Data: Retained for the duration of your account and for a minimum of five (5) years following account closure, as required by Philippine AML regulations.
• Transaction Records: Retained for a minimum of five (5) years from the date of the transaction, in accordance with AMLC and PAGCOR record-keeping requirements.
• KYC & Identity Documents: Retained for the duration of your account and for a minimum of five (5) years following account closure.
• Customer Support Communications: Retained for up to three (3) years from the date of the communication, or longer if required for ongoing dispute resolution.
• Technical & Usage Data: Retained for up to two (2) years, after which it is anonymised or deleted.

When personal data is no longer required, panalo6 will securely delete or anonymise it in accordance with our internal data disposal procedures.

11.Your Data Subject Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights in respect of your personal data held by panalo6:

• Right to be Informed: The right to be informed of how your personal data is being collected and processed, as set out in this Policy.
• Right of Access: The right to request a copy of the personal data panalo6 holds about you.
• Right to Rectification: The right to request correction of any inaccurate or incomplete personal data panalo6 holds about you.
• Right to Erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to panalo6's legal and regulatory retention obligations.
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes or on grounds relating to your particular situation.
• Right to Data Portability: The right to receive your personal data in a structured, commonly used, and machine-readable format.
• Right to Lodge a Complaint: The right to lodge a complaint with the National Privacy Commission (NPC) if you believe that panalo6 has processed your personal data in violation of the Data Privacy Act of 2012.

To exercise any of these rights, please contact the panalo6 Data Protection Officer using the details in Section 14. panalo6 will respond to all data subject requests within thirty (30) days of receipt, in accordance with the Data Privacy Act.

12.Children's Privacy

The panalo6 Platform is strictly intended for individuals who are at least 21 years of age. panalo6 does not knowingly collect personal data from persons under the age of 21. If panalo6 becomes aware that personal data has been collected from a person under 21, that account will be immediately suspended and the personal data will be deleted in accordance with our data disposal procedures.

13.Changes to This Privacy Policy

panalo6 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, or regulatory requirements. The date of the most recent revision is indicated at the top of this page.

When material changes are made to this Policy, panalo6 will notify registered players via the email address associated with their account or via a prominent notice on the Platform. Your continued use of the panalo6 Platform following the publication of any revised Policy constitutes your acceptance of the changes.

We encourage you to review this Privacy Policy periodically to stay informed about how panalo6 protects your personal data.

14.Contact Us & Data Protection Officer

If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by panalo6, please contact our Data Protection Officer:

• Email: [email protected]
• Subject Line: Privacy / Data Subject Request
• Live Chat: Available 24/7 on the panalo6 Platform
• Response Time: panalo6 aims to respond to all privacy-related enquiries within 30 days.

panalo6 serves players across the Philippines, including Metro Manila (Makati, BGC, Quezon City, Pasig), Cebu, Davao, Iloilo, and all other regions. Our support team handles privacy requests in both English and Filipino.

You also have the right to lodge a complaint directly with the National Privacy Commission of the Philippines if you are not satisfied with panalo6's response to your data subject request.